Privacy Policy

EverGlow Lighting & Lux ("EGLUX", "we", "us") respects the privacy of everyone who visits everglowlightinglux.ca and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices available to you.

Depending on how you interact with us, we may collect:

• Name
• Phone number
• Email address
• Property or address information
• Property type
• Project details
• Photos you choose to send us
• Information you voluntarily provide through forms, email, phone, or other communication
• Website usage information such as IP address, browser and device information, pages visited, and general interaction data, where applicable

• Respond to quote requests and inquiries
• Contact you about requested services
• Prepare estimates and quotes
• Schedule consultations or installations
• Provide and improve our services
• Communicate about your project
• Maintain business records
• Improve website performance and user experience
• Measure advertising and marketing performance
• Prevent fraud, abuse, or security issues
• Comply with legal obligations

We use Google Ads to promote our services, and our website includes Google's measurement tag. It records when visitors arrive from our ads and which pages they view, so we can measure how our advertising performs. This may involve cookies or similar technologies, and information about your visit is shared with Google. Where you have consented, the information may also be used to make the advertisements you see more relevant.

In regions where privacy law requires asking first, we show a consent notice before this measurement is allowed; you can accept or decline, and decline keeps it off. You can change your choice at any time through the Cookie settings link in the footer of our website. You can also control ad personalization through Google's Ad Settings. Learn more about how Google uses information at policies.google.com/technologies/ads.

This website may use cookies and similar technologies for:

• Website functionality
• Analytics
• Performance measurement
• Advertising measurement
• Improving user experience

You can manage or disable cookies through your browser settings.

Where required, our cookie consent notice lets you accept or decline advertising measurement, and the Cookie settings link in our website footer lets you change or withdraw that choice at any time.

Information you submit through our quote or contact forms is used to respond to your request and to provide information about EverGlow Lighting & Lux services. Any photos you send us are reviewed solely to understand your property and project and to prepare an estimate or quote.

EverGlow Lighting & Lux does not sell personal information.

We may share information with trusted service providers only when reasonably necessary to operate our business, website, communications, advertising, scheduling, payment processing, hosting, or other services you request.

We use reasonable safeguards to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including business, legal, accounting, and record-keeping requirements.

You may contact us to:

• Ask what personal information we may have collected about you
• Request correction of inaccurate information
• Ask questions about how your information is used
• Request deletion where appropriate and legally possible
• Withdraw consent where applicable

Some information may need to be retained where required by law or for legitimate business or legal purposes.

Our website may link to third-party websites, such as social media pages. EverGlow Lighting & Lux is not responsible for the privacy practices of external websites.

This website is not directed toward children, and we do not knowingly collect personal information from children for the purpose of providing services.

We may update this Privacy Policy periodically. The latest version will always be posted on this page with an updated effective date.

EverGlow Lighting & Lux · Edmonton, Alberta, Canada

Phone: (587) 739-3333
Email: everglowlightinglux@gmail.com